A 99.9% Server Uptime
We have set up our cloud website hosting system using reliable hardware components and heavily customized software. Our administrators have installed a tweaked version of Security–Enhanced Linux on each of our hosting servers in order to ensure maximum security and dependability. We have set up a number of anti–DoS mechanisms combined with highly efficient firewalls to make sure our network is invincible and safe.
Our Linux cloud website hosting plans plans include a 99.9% server uptime guarantee. And irrespective of which datacenter you choose, the guarantee stays unchanged.
A 99.9% Network Uptime
To be able to provide an exceptional web hosting service, you can hardly lean on the default network configuration in a datacenter. We’ve built our own custom internal network in an effort to ensure a faster–than–the–speed–of–light connection speed with the rest of the world.
And because of this, no matter which datacenter facilities you pick: our USA datacenter, our United Kingdom datacenter, in our FI datacenter, in our Eastern Europe datacenter or our AU datacenter, you will enjoy a guaranteed 99.9% network uptime. And this uptime guarantee is valid with all web hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. If you are unhappy with our web hosting services, or if you consider them inadequate, or if you decide that you need to use a Linux VPS web hosting plans rather than a cloud hosting plan – we will give you your money back, no questions asked.
All domain name registrations are non–refundable, but you will keep total control over your domains even if you cancel your account with us.
24/7 Technical Support
If you’ve ever had to wait around for hours for a reply, you’re aware of how infuriating this can be, especially when your site is on the line. This is why our company offers you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our support engineers will be here for you and they’ll respond to you within 1 hour. And the best thing is that their average support ticket response time is just 20 minutes!